Your satisfaction in the products we offer and the service we provide are our primary focus. If for any reason you are dissatisfied with your purchase, we will assist you with a prompt refund. Merchandise purchased on 361usa.com may be returned for a refund within 30 days of purchase if it meets the following conditions:
- Merchandise must be returned in original condition within 30 days of purchase. Returns received after 30 days will not be accepted. Original condition is defined as:
- Material must be unworn and unaltered
- Merchandise must be in its original packaging. Do not affix tape or address labels directly to the surface of the shoe box.
Refunds will be issued to the original form of payment and will include only the product amount. Shipping cost (if any) will not be refunded from original purchase, only the total amount of the products ordered.
Orders over $100 Ship for free: Ground (2-7 Business Days)
Full Price items may be returned for free.
** Sale, Coupon Code or Discounted Items maybe returned at purchasers expense. Return Authorization must be requested before product is returned.
** Holiday and Promotional sales are subject to all sales final. These are classified as follows. ( Black Friday Week, Cyber Monday and 12 days of Christmas Event)
Please allow a minimum of 14 days for us to receive your item(s). All returns will be credited to the original form of payment within 4-8 business days of our warehouse receiving it. Please note that it may take 1-2 billing cycles for your credit to appear on your monthly printed statement. You will receive an email notification when we have finished processing your return.
361 Degrees is not able to accept return merchandise obtained from a retailer other than www.361usa.com. To return products purchased at another store, please return product to the retail location where it was purchased.