- Orders placed on www.361usa.com will be processed the same day or the following business day from when the order is placed. If an order is placed after hours on Friday, the order will be shipped out the following business day. We do not ship on Saturdays, Sundays, or holidays.
- Orders will ship from Valencia, CA via DHL. DHL will transfer your order to your local postal service in your area who will make the final delivery. Your tracking number will be the same for both services.
- Standard shipping will take approximately 3-7 business days depending on your location.
- Express shipping will take 2-4 business days from when they ship. Unfortunately we do not ship express orders to countries outside the United States or APO addresses.
- We will do all we can to ensure your order is delivered on time, 361USA cannot be held responsible for conditions beyond our control such as weather, address entry error, etc. once your order has left our facility.
- Tracking information will be sent to the email address provided on your order approximately 24 hours after your order has been processed/shipped.
FREE standard shipping on all domestic orders.
Questions or concerns?
Please email us at firstname.lastname@example.org, give us a call at (503).305.7115, or chat with us live from the link below during normal business hours. We are happy to assist in any way we can.